Privacy Policy - Artillies
Welcome to Artillies!
This Privacy Policy ("Policy") explains how Artillies, a web application developed by Organizers
Support s.r.o. ("Artillies," "We," "Us," or "Our"), registered at Rubeška 215/1, Prague 9 -
Vysočany, ZIP: 190 00, Czech Republic
Corporate ID: 04244885, Tax ID: CZ04244885, recorded in the Commercial Register maintained by
the Municipal Court in Prague, File No. C 244472, collects, uses, and discloses information from
users ("you" or "your") of the Artillies App (the "App").
What Information Do We Collect?
We collect the following information from you:
- Account Information: When you create an account, we collect your name, email address,
username (optional), and any other information you choose to provide.
- Art piece information: Artists provide details about their artwork, including descriptions,
photos, technical details, and pricing.
- Transaction Information: We collect information about your transactions on the App, such as
the type of artwork purchased, amount paid, and date of purchase.
- Usage Data: We collect information about how you use the App, such as the pages you visit,
the features you use, and the searches you perform.
- Device Information: We collect information about the device you use to access the App, such
as the device type, operating system, and IP address.
How Do We Use Your Information?
We use your information to:
- Provide and operate the App
- Process your transactions
- Send you important information about the App, such as updates and security alerts
- Communicate with you about your account and your use of the App
- Respond to your inquiries and requests
- Improve the App and develop new features
- Comply with legal and regulatory requirements
Legal Basis for Processing
We process your information based on the following legal grounds:
- Contract: Your use of the App constitutes a contract, and some of your information is
necessary to fulfil that contract (e.g., art display, processing transactions).
- Legitimate Interests: We use some of your information for our legitimate interests, such as
improving the App and developing new features. We always balance our legitimate interests
against your privacy rights.
Consent: In some cases, we may ask for your consent to process your information for a
specific purpose. You can withdraw your consent at any time.
How Do We Share Your Information?
We may share your information with the following third parties:
- Payment Processors: We use third-party payment processors to process your transactions.
These
processors will have their own privacy policies, which you should review.
- Service Providers: We may use third-party service providers to help us operate the App,
such as
for customer support or data storage. These service providers will only have access to your
information as necessary to perform their services.
- Law Enforcement: We may disclose your information to law enforcement or other government
agencies
if required by law.
Your Rights under GDPR and DSA
You have certain rights under the General Data Protection Regulation (GDPR) and the Digital
Services
Act (DSA) regarding your personal information. These rights include:
- Right to Access: You have the right to access your personal information that we hold.
- Right to Rectification: You have the right to request that we correct any inaccurate or
incomplete
personal information about you.
- Right to Erasure: You have the right to request that we erase your personal information.
- Right to Restrict Processing: You have the right to request that we restrict the processing
of
your personal information.
- Right to Object: You have the right to object to the processing of your personal
information.
- Right to Data Portability: You have the right to request that we transfer your personal
information to another controller. We may or may not be able to fulfil this request and will
work
with you on a successful resolution of your issues.
To exercise any of these rights, please contact us at enquiry@artillies.com.
DSA Trader Obligations
In accordance with the DSA, Artillies fulfils its obligations as a provider of intermediary
services
by:
- Verifying Trader Information: We collect your name, address, contact details, and any
relevant
business registration information when you create an account (Artist or Venue).
- Transparency: We provide clear and accessible information about our terms of service,
privacy
policy, and fees.
- Notice and Takedown: We have procedures in place for users to report illegal content or
activity
on the App. We will take appropriate action, which may include removing the content or
terminating
the user's account.
- Cooperation with Authorities: We would cooperate with law enforcement and other authorities
to
investigate and address illegal activity on the App.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you
with the services you request. We will also retain your information as necessary to comply with
our
legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
The App is not intended for minors under the age of 18. We do not knowingly collect personal
information from minors under the age of 18. If you are a parent or guardian and you believe
that
your child has provided us with personal information, please contact us. We will take steps to
delete the information from our systems.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure,
alteration, or destruction.
Changes to this Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new
Policy on the App.
Contact Us
If you have any questions about this Policy, please contact us at enquiry@artillies.com.
